EFInA hosted its sixth breakfast series event in August 2016 to disseminate key findings of a study titled “EFInA Super Agents Scoping Study”. This study explores the evolution of agent banking in Nigeria and provides insight on how Super Agents can further drive agent deployment and increased usage of agent banking services. The event provided participants with credible information on recent developments in the agent banking space in Nigeria.
From the EFInA Access to Financial Services in Nigeria 2014 survey, one of the key factors that would enhance financial inclusion is when an agent is close to the unbanked and underbanked, and their recipients. Super Agents are expected to enable the drive and roll-out of ubiquitous agent networks, and also ensure that agents remain active.
Mrs. Chidinma Lawanson, Chief Executive Officer of EFInA, explained the challenges hindering the development of agent networks in Nigeria and the expected impact/implication of Super Agents to the industry.
Ms. Serah Makka, Innovation Fund Manager, EFInA, shared lessons learned from past EFInA’s grantees and provided insights on some considerations for building successful agent networks in Nigeria.